Employment Opportunities at Len Libby Candies

Are you a hard working, friendly, energetic person with a passion for chocolate and all things sweet? Come join our team! Click HERE to apply today through our online application portal. 

Current Positions:
-Retail Closing Supervisor (Part Time)
-Retail Sales Associate (Part Time)
(Multiple shifts available)

Retail Closing Shift Supervisor Job Description:

As a Retail Closing Shift Supervisor, your primary responsibility is to oversee the operations of the retail store during evening hours, ensuring a smooth closing process and maintaining excellent customer service standards. The Retail Closing Shift Supervisor is responsible for managing the daily operations of the store, particularly from 12:00 p.m. to about 5:30 p.m. This includes supervising staff, ensuring efficient workflow, maintaining store cleanliness, and securing the premises. You will work closely with the store managers to make plans for the day and provide direction for closing staff. The role requires strong leadership skills, attention to detail, and a commitment to providing exceptional customer service. Retail management or supervisory experience is preferred. Must be able to work Mondays and Saturdays.

 

Key Responsibilities:

 

·        Team Management: Supervise and support the closing shift team, including assigning tasks, providing guidance, and ensuring adherence to company policies and procedures. Work closely with management to work out plans for the afternoon

 

·        Closing Procedures: Oversee the closing process, including cash handling, securing the premises, reconciling sales transactions, and ensuring all closing tasks are completed accurately and efficiently.

 

·        Customer Service: Maintain high standards of customer service, addressing any customer inquiries, resolving issues, and ensuring a positive shopping experience for patrons during closing hours.

 

·        Inventory Management: Assist in inventory counts, restocking shelves, and ensuring merchandise is accurately accounted for and stored appropriately.

 

·        Security and Safety: Ensure compliance with safety and security protocols, including locking up the store, setting alarms, and following safety guidelines to protect employees, customers, and store assets.

 

·        Reporting: Prepare end-of-day reports, documenting sales, inventory levels, and any incidents that occurred during the closing shift.

 

·        Communication: Liaise with the store management team, providing updates on closing shift activities, identifying any issues or improvements needed, and contributing to team meetings.

 

·        Training and Development: Support the training and development of closing shift employees, fostering a positive work environment and promoting teamwork and productivity.

 

Requirements:

          - Previous experience in a retail environment preferred, with a proven track record in a supervisory or managerial role.

 

·       - Strong leadership and organizational skills, with the ability to multitask and prioritize tasks effectively.

 

·     -   Excellent communication and interpersonal abilities to interact with staff and customers professionally.

 

·     -   Knowledge of retail operations, including cash handling, inventory management, and closing procedures.

 

·    -    Flexibility to work evening shifts, weekends, and holidays as required by the business. Some morning shifts may also be required.

 

     -Must be able to stand for long hours and be able to go up and down stairs

 

       - Must be able to lift/carry items up to 30 lbs.

 

As a Retail Closing Shift Supervisor, your role is crucial in ensuring the efficient and secure closing of the store while upholding exceptional customer service standards. Your leadership and organizational skills play a pivotal role in maintaining a positive work environment and contributing to the overall success of the retail establishment.

 

Job Description: Retail Sales Associate

As a Retail Sales Associate, you will play a crucial role in providing exceptional customer service and driving sales in a retail environment. You will be responsible for assisting customers, maintaining store appearance, keeping items stocked and ensuring a positive shopping experience. Your primary objective will be to meet or exceed sales goals while delivering excellent service to customers.

Key Responsibilities:

1. Customer Assistance: Greet customers warmly, assess their needs, and provide assistance and recommendations on products or services. Offer product knowledge, features and benefits to help customers make informed purchase decisions.
2. Sales Generation: Actively engage with customers to promote and sell products or services. Use persuasive selling techniques, such as upselling and cross-selling, to maximize sales opportunities. Meet or exceed individual and store sales targets.
3. Product Knowledge: Develop a thorough understanding of the merchandise available in the store, including features, benefits, and pricing. Stay up-to-date with product trends and new arrivals. Share product knowledge with customers to enhance their shopping experience.
4. Cashier/Point of Sale: Accurately process customer transactions, including cash, credit card and electronic payments, using the store's Shopify point-of-sale (POS) system.
5. Merchandising and Store Presentation: Ensure the sales floor is visually appealing, well-stocked, and organized at all times. Assist with receiving, unpacking, and replenishing merchandise. Maintain cleanliness and tidiness of the store, including display areas, bathrooms and common areas.
6. Customer Service: Provide exceptional service by addressing customer inquiries, resolving complaints, and handling customer requests in a friendly and professional manner. Strive to create a positive and personalized shopping experience for each customer.
7. Team Collaboration: Collaborate with team members and contribute to a positive work environment. Support colleagues during busy periods, assist with inventory management, and participate in store-wide promotional activities.
8. Adherence to Policies and Procedures: Follow all company policies, procedures, and guidelines, including those related to cash handling, safety, security, and loss prevention. Adhere to scheduling and attendance policies.

Qualifications and Requirements:

• Strong interpersonal and communication skills
• Ability to provide excellent customer service and build rapport with customers
• Knowledge of sales techniques and ability to meet or exceed sales targets
• Familiarity with point-of-sale (POS) systems and cash handling
• Basic math skills for cash handling and inventory management
• Physical ability to stand, walk, and lift objects frequently
• Flexibility to work weekends, holidays, and extended hours as needed

Note: The above job descriptions are a general outline of typical responsibilities and qualifications. Specific job requirements and duties may vary based on the employer, industry, and location.

Online Application: https://jobapps.hrdirectapps.com/applicantform/D3766434581/0