Are you a hard working, energetic person with a passion for chocolate and all things sweet? Come join our team! Click HERE to apply today through our online application portal.
Retail Sales Associate - Seasonal
Job Description: As a Retail Sales Associate, you will play a crucial role in providing exceptional customer service and driving sales in a fast-paced retail environment. You will be responsible for assisting customers, maintaining store appearance, keeping items stocked and ensuring a positive shopping experience. Your primary objective will be to meet or exceed sales goals while delivering excellent service to customers.
1. Customer Assistance: Greet customers warmly, assess their needs, and provide assistance and recommendations on products or services. Offer product knowledge, features, and benefits to help customers make informed purchase decisions.
2. Sales Generation: Actively engage with customers to promote and sell products or services. Use persuasive selling techniques, such as upselling and cross-selling, to maximize sales opportunities. Meet or exceed individual and store sales targets.
3. Product Knowledge: Develop a thorough understanding of the merchandise available in the store, including features, benefits and pricing. Stay up-to-date with product trends and new arrivals. Share product knowledge with customers to enhance their shopping experience.
4. Cashier/Point of Sale: Accurately process customer transactions, including cash, credit card and electronic payments, using the store's Shopify point-of-sale (POS) system.
5. Merchandising and Store Presentation: Ensure the sales floor is visually appealing, well-stocked, and organized at all times. Assist with receiving, unpacking and replenishing merchandise. Maintain cleanliness and tidiness of the store, including display areas, bathrooms and common areas.
6. Customer Service: Provide exceptional service by addressing customer inquiries, resolving complaints, and handling customer requests in a friendly and professional manner. Strive to create a positive and personalized shopping experience for each customer.
7. Team Collaboration: Collaborate with team members and contribute to a positive work environment. Support colleagues during busy periods, assist with inventory management and participate in store-wide promotional activities.
8. Adherence to Policies and Procedures: Follow all company policies, procedures and guidelines, including those related to cash-handling, safety, security and loss prevention. Adhere to scheduling and attendance policies.
Qualifications and Requirements:
-Strong interpersonal and communication skills
-Ability to provide excellent customer service and build rapport with customers
-Knowledge of sales techniques and ability to meet or exceed sales targets
-Familiarity with point-of-sale (POS) systems and cash handling a plus
-Basic math skills for cash handling and inventory management
-Physical ability to stand, walk and lift objects frequently
-Flexibility to work weekends, holidays and extended hours as needed
Note: The above job description is a general outline of typical responsibilities and qualifications for a Retail Sales Associate. Specific job requirements and duties may vary based on the employer, industry, and location.
Online Application: https://jobapps.hrdirectapps.com/applicantform/D3766434581/0